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SMU-HTM is again recognized by the American Hotel and Lodging Educational Institute (AHLEI) as Certified Guest Service Property. AHLEI is a prestigious international organization that trains and certifies hospitality and tourism professionals.
The award received by Dr. John Octavious S. Palina, University President and Mr. John Michael C. Ibarra, HTM Department Head.
The certification ensures that all guest contact employees are trained to provide exceptional service, leading to higher guest satisfaction and loyalty.
The recognition is a manifestation of SMU-HTM’s commitment to high service standards and quality service.
This award is dedicated to all Marian students, parents, benefactors, administrators, faculty and staff of SMU and to the Almighty Father!